Refund policy

ONLY ORDERS PLACED BY MISTAKE MAY BE CANCELLED and must be reported IMMEDIATELY after purchasing. EFFECTIVE JAN 2, 2023--ALL ORDERS PRODUCED ARE CUSTOM MADE (NO STOCK INVENTORY) SO RETURNS ARE NOT ALLOWED.

IF THERE IS AN ISSUE WITH YOUR ORDER CONTACT ME VIA EMAIL SO WE CAN COME UP WITH A RESOLUTION. ALL CORRESPONDENCE REGARDING ORDERS WILL BE IN WRITING VIA EMAIL OR BY OUR FB PAGE MESSAGING SYSTEM. I CHECK EMAIL & MESSAGES DAILY AND WILL RESPOND WITHIN 24 HOURS OF YOUR MESSAGE.

MOST CUSTOMERS ORDER STANDARD SIZES OR THEY PROVIDE MEASUREMENTS WHICH I FOLLOW AT NO EXTRA CHARGE. I DO KEEP MEASUREMENTS ON FILE FOR FUTURE ORDERS. IF YOU HAVE QUESTIONS ON HOW TO MEASURE, CONTACT ME AND I CAN EXPLAIN THE PROCESS USING A SOFT MEASURING TAPE AND CHART LOCATED ON EACH LISTING.

PLEASE READ LISTING FOR EACH ITEM BEFORE PURCHASING. MY TYPICAL LEAD TIME IS 1-2 WEEKS PLUS SHIPPING TIME. SOME PRE-SALE ITEMS MAY TAKE LONGER IF FABRIC SELLS OUT AND CAN BE RE-ORDERED. YOU WILL BE NOTIFIED IF THIS IS THE CASE.

I AM A ONE WOMAN OPERATION AND APPRECIATE YOUR HELP IN SUPPORTING MY SMALL BUSINESS. FOLLOWING THESE PROCEDURES HELPS US TO PROVIDE THE BEST CUSTOMER SERVICE POSSIBLE FOR EACH CLIENT/CUSTOMER.

THANK YOU!