Terms of service

Your pet's SAFETY is #1 to me! ALWAYS supervise your pet when wearing ANY FORM of CLOTHING or ACCESSORY. This will also help to prevent unwanted snags, holes, rips, tears & damage to the product!

ALL ITEMS ARE MADE UPON ORDERING AND RECEIPT OF PAYMENT. I DO NOT KEEP A STOCK OF ITEMS AT ANY TIME.  TYPICAL LEAD TIME FOR ORDERS IS 1-2 WEEKS. SMALLER ORDERS MAY SHIP OUT SOONER DEPENDING ON WORKLOAD. 

***PLEASE NOTE: SOME SIZES (XS, LARGE, AND XL) I DO REQUEST YOUR MEASUREMENTS AS I HAVE A VARIANCE IN DIFFERENT SIZED FRENCHIES FOR THESE SIZES. PLEASE PROVIDE MEASUREMENTS PROMPTLY IF ASKED TO DO SO. THIS IS TO ENSURE YOU RECEIVE A GREAT FITTING SHIRT. IF YOU DO NOT, OR CANNOT PROVIDE THE MEASUREMENTS IN A TIMELY MANNER I WILL HOLD YOUR ORDER UNTIL INFO. IS RECEIVED. IF I DON'T RECEIVE INFO-- YOUR ORDER WILL BE CANCELLED. I WILL GLADLY ISSUE YOU A REFUND AFTER 1 WEEK OF ORDER BEING PLACED. THIS HOLDS UP OTHER ORDERS AND MY BUSINESS OPERATION PROCESS WHICH EFFECTS OTHER CUSTOMERS. THANK YOU FOR YOUR UNDERSTANDING***

YOU CAN ALWAYS PROVIDE MEASUREMENTS (REGARDLESS OF SIZE) WHEN PLACING AN ORDER.  IF YOU NEED HELP WITH MEASURING PLEASE JUST MESSAGE ME, I AM HAPPY TO HELP INSTRUCT YOU HOW TO MEASURE. ONCE I RECEIVE YOUR MEASUREMENTS THEY WILL BE ENTERED INTO A CUSTOMER PROFILE AND THIS INFO. WILL BE REFERENCED ON ALL FUTURE ORDERS. ***IMPORTANT NOTE--- BUYER MUST FOLLOW INSTRUCTIONS GIVEN TO CORRECTLY MEASURE PET. IF INCORRECT MEASUREMENTS ARE PROVIDED BY BUYER, I AM NOT LIABLE TO ISSUE A REFUND OR PROCESS ANY TYPE OF RETURN/CREDIT FOR YOUR ORDER.***